Monday, November 22, 2010

He's back tomorrow!!

Yippie!! My work partner will be back tomorrow to help lighten the workload somewhat, not that there were alot anyway. But hey, I doubt anybody would complain of a lighter workload. :)

The past 2 weeks had not been THAT bad... but it was kind of bad enough. Every request that came in, I would look up the designated IT Resources folder for documentations or guides on how to go about completing the task. The folder became my Google.

To worsen matters a little, my Internet access was restricted at that time and it impended my googling for solutions quite a bit. I resorted to having to use a Free-For-All PC which is (luckily) located at the cubicle right next to mine. So you can imagine me moving across from one cube to the cube all the time.

Another complaint which I have is with regards to the speed of support from the HQ in Dublin. Due to the timezone constraints, any requests sent over can only be worked on by them as they come in, which is like 5pm SG time....As such, the communication window is very tight and this often leads to a problem 'hanging' overnight! Of course, if I can gain access to the necessary systems, this problem can be greatly overcome, if not eliminated.

I've also been starting to get involved in meetings and discussions. These are something which I've never really enjoyed in the past but I guessed I can't avoid them now for I'm a team leader now. If I do not attend, who will?

I only hoped that I would be able to get up to speed with what's going on during these meetings....

Saturday, November 6, 2010

A Week Later....


A week had passed since starting on my new job and everyone's been asking me hows it going.... even my bosses. What do you expect me to say? That it's pretty screwed up and all? No that it's the case, but when you ask such a question, surely you're expecting a positive answer, right? No?

Anyway, things are going smoothly and you need not worry about me being unable to cope. Of course, there are teething issues such as a delay in getting my accounts fully ready, delay in giving me my due stationary and such. It's quite unlike in XXX where all these are ready from Day 1 when you started work. In YYY, my accounts weren't ready until noon that day, my stationary set was given to me after I emailed the Admin lady if I should buy my own stationary and claimed if they do not issue.... Even my namecards were ordered only after I asked that lady too.

Anyway, these little issues aside, I've bigger issues on hand. Early in the morning of Day 2, the newly promoted COO passed me a document on YYY's Business Continuity Plans. By the end of Day 3, I was "invited" to sit in a Webex meeting scheduled for 15 Nov. And the best part of the entire week was... my partner's away for the next 2weeks for his annual leave to study for exams. Imagine this; barely 5days into the job and you're being thrown into the deep end!!
I seriously, sincerely and really am praying, hoping that nothing serious crops up...